Privacy Statement for Food from the Forest
Food from the Forest may collect and use the following types of personal information:
- Information that you provide to us for the purpose of processing a business transaction or an information request
- Information that you provide to us via business cards, contact forms or external downloads such as name, e-mail address, telephone number, postal address and company to request information about our services or knowledge.
- Where permitted, Food from the Forest may collect information about certain individuals and companies obtained by other parties. This helps us to update, expand and analyze our records. But also to identify new customers and interested parties and to offer products and services that may be of interest to you.
Food from the Forest may use your personal data to:
- Process your request, in terms of our services, including downloading white papers.
- Collect or send to you your statements, invoices, or payments
- To offer you relevant information on the activities of Food from the Forest, such as e-mail newsletters, marketing information, offers on services. All according to the new laws or when requested by you.
When you buy or want to buy something from us
While you are visiting our site, we track:
- Products you have viewed: we use this to show, for example, products you have recently viewed
- Location, IP address and browser type: we use this for purposes such as estimating taxes and shipping costs
- Shipping address: we ask you to enter this so that we can, for example, estimate the shipping costs before you place an order and send it to you!
We also use cookies to track shopping cart contents as you browse our site. When you purchase from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as username and password. We will use this information for purposes such as:
- sending you information about your account and order
- responding to your requests, including refunds and complaints
- processing payments and preventing fraud
- Setting up your account for our shop
- Meeting any legal obligations we may have, such as taxes.
- improving our retail offering
When you create an account, we store your name, address, e-mail address and phone number. These are used to serve as presets for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and where we are not required by law to keep it. We must keep order information for seven years for tax and accounting purposes. This includes your name, e-mail address, order information, billing and shipping addresses. We also keep comments or reviews if you leave them.
Who in our team has access?
Members of our team have access to the information you provide. For example, administrators have access to:
- FILLED FORMS
- comments left on articles
- the list of newsletter subscribers.
Duration of storage
Personal data is stored as long as permission is granted. If you indicate - for whatever reason - that you no longer wish to receive information by e-mail, such as newsletters, your data will be immediately deleted from our active files. Backups are kept for a maximum of one year.
Right of access, rectification or erasure of personal data
You have the right at any time to see what data we store about you, to request its deletion or modification.
Other websites
Our website contains links to other websites, which may be our customers, partners, YouTube videos or other websites. Our privacy policy only applies to the Food from the Forest website. Therefore, whenever you use these links to visit other websites, please check their privacy policies to ensure that you are fully aware of them.
Cookies
When you visit the Food from the Forest Forest website, a small file is placed on your computer's hard drive. These so-called Cookies make the Food from the Forest Forest website(s) more useful, by storing information about your preferences. This makes it easier for you to log in and use the website(s) in the future. Cookies do not identify an Internet user personally, but a user's computer is identified. Most Web browsers accept cookies automatically, but if you prefer, you can set your browser to prevent cookies from being accepted automatically. Open the "help" section of your browser, which explains the various options for dealing with cookies. If you disable cookies, you may not be able to access all features on our websites. Food from the Forest websites may provide cookies for the following purposes:
- Analysis - We like to optimise the website by tracking users on the website, and thus improving the user experience
- Saving your previously completed forms - this will save time when filling in new forms.
If you have an account and log into the Food from the Forest website, we store a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal information and is deleted as soon as you close your browser. After you log in, we store some cookies related to your login information and screen display options. Login cookies are valid for 2 days and cookies for screen display options are valid for 1 year. If you select "Remember Me," your login will be stored for two weeks. Once you log out of your account, login cookies are deleted. When you edit or publish a post, an additional cookie is stored by your browser. This cookie contains no personal information and contains only the post ID of the article you edited. This cookie expires after one day.
Google Analytics
We track the pages you visit using Google Analytics. We collect aggregate data to monitor how our website functions and how we can improve your online experience. We do not knowingly share information with companies such as Google. All IP addresses used by us are anonymous.
Safety
Any personal information you provide to us will remain secure and confidential. Food from the Forest will not share your information with other companies. We follow industry standards to protect the information provided to us. We store all your information securely both during shipment and after we receive data. This protects your information from loss, misuse and unauthorized access, disclosure, alteration or destruction. However, we cannot guarantee to eliminate any risk of misuse of your personal information by others with malicious intent. Please keep your own login information in a safe place and contact us immediately if you notice any unauthorized use of your password or any other breach of security. We may disclose your personal information and/or user information if asked to do so by the police or any other regulatory or government agency investigating suspected illegal activity.
Updates to this policy
Food from the Forest may update this Privacy Policy by posting a new version on this website, for the most current version of our policy visit our website.
Contact, questions and complaints
If you have any questions or complaints or wishes regarding the way Food from the Forest handles (your) personal data, you can contact Food from the Forest. You can use the information below. Data Manager Food from the Forest info@voedseluithetbos.nl +31(0)6 54 90 53 09 If you believe that Food from the Forest has not handled a complaint to your satisfaction, you can file a complaint with the Personal Data Authority.