Our general terms and conditions
Events, trainings, workshops and courses
If you buy a ticket/admission at Food from the Forest or register for a course, training or workshop, you have no right until you have paid the ticket/registration fee. From that moment you are entitled to a 100% refund until two weeks before the event or the first lesson of the course, training or education takes place. In those last two weeks you can still send someone else in your place, but no longer get a refund. The reason for this is simple: we also need to book everything two weeks before the start of the event in our procurement of room, catering and possibly transportation.
So, if you cannot participate before the last two weeks before the start, please send an email to info@voedseluithetbos.nl. Mention your name, your order number and, very important, your IBAN number and for Belgians, please also the BIC code of your bank and we will return the amount.
If you are unable to come within the last two weeks before the start of the event, please let us know at least at the same e-mail address. If you have someone to take your place we would like to hear from that person: first name, last name, email, telephone. If you do not have a substitute, it is useful for us to know that you cannot attend and we may have someone else on the waiting list.
Should the interest in an event or meeting or course prove to be insufficient, we too are entitled to cancel the meeting no later than two weeks before the start. Naturally, the paid tickets/registration fees will then be refunded.
We hope in this way to make clear agreements with you and, of course, to organise inspiring courses and events. We would like to hear from you afterwards.
Please read our Privacy Statement if you would like to know how we handle your personal data.